Privacy Policy
Last updated: 28/01/2026
Res-Worx respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us through our Squarespace forms.
Who We Are
Res-Worx
Resin Flooring Specialists
We provide resin flooring services for industrial, commercial and residential projects across Herefordshire, Worcestershire, Monmouthshire, South Wales, the West Midlands and surrounding areas.
If you have any questions about this policy or how your data is used, you can contact us via our website contact form.
How We Collect Your Data
We collect personal information when you:
Submit a contact or enquiry form on our website
Request a quote or further information
Choose to opt in to receive email updates
All forms on our website are created and managed using Squarespace.
What Information We Collect
Depending on the form you complete, we may collect:
Name
Email address
Phone number
Location of your project
Information about your enquiry (such as floor size, surface type, and intended use)
Marketing consent preference (if selected)
We only collect information that is necessary to respond to your enquiry or provide our services.
How We Use Your Information
Your information is used to:
Respond to enquiries and quote requests
Communicate with you about your project
Arrange site visits or follow-ups
Send automated confirmation or follow-up emails related to your enquiry
Send marketing emails only if you have explicitly opted in
We do not sell or share your personal information for third-party marketing purposes.
Automated Responses
When you submit a form, we may send an automatic response email confirming receipt of your enquiry and requesting further details if needed.
These emails are transactional and sent under legitimate interest. They do not contain marketing content.
Marketing Communications
We only send marketing or promotional emails if you have explicitly opted in by ticking the consent checkbox on our contact form.
Marketing consent is optional and never required to make an enquiry
You can unsubscribe at any time using the link in our emails or by contacting us
If you do not opt in, you will not receive marketing communications
Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Legitimate interest – to respond to enquiries and provide requested information
Consent – for marketing communications where you have opted in
You may withdraw consent at any time.
How Your Data Is Stored (Squarespace)
Form submissions are securely processed and stored by Squarespace. Depending on our settings, your data may be stored in:
Email notifications
Squarespace form storage
Google Drive (if enabled for form storage)
Squarespace stores data securely and processes it in accordance with their own Privacy Policy and UK GDPR requirements.
How Long We Keep Your Data
We keep personal data only for as long as necessary to:
Respond to enquiries
Provide services
Meet legal or accounting obligations
Data that is no longer required is securely deleted.
Cookies and Analytics
Our website uses cookies provided by Squarespace to:
Ensure the site functions correctly
Monitor basic website performance and usage
You can control or disable cookies through your browser settings. For more information, please refer to Squarespace’s cookie policies.
Your Data Protection Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain data processing
To exercise these rights, please contact us via our website.
Third-Party Services
Our website is hosted by Squarespace, which acts as a data processor on our behalf. We only use third-party services that are necessary for operating our website and handling enquiries.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact Res-Worx via our website contact form.